Dear Colleagues

We are pleased to share with you the link to next webinar – “Open Disclosure: State Claims Perspective”. This webinar will take place on Wednesday 13th April at 11.00am (event details below).

We remain very mindful of the pressures that services are currently working under. We will be recording this webinar and making it available on the HSE Open Disclosure website for those of you who may not be in a position to attend.  


We are delighted to welcome the following guest presenters for this webinar from State Claims Agency:

Dr Cathal O’Keeffe – Head of Clinical Risk;  Mary Godfrey – Senior Clinical Risk Manager; Gary McCann – Solicitor / Senior Clinical Claims Manager

Should you have any questions / concerns that you would like addressed during the webinar, please email in advance of the webinar and we will endeavour to address them during the webinar.


·         Explain the statutory role and functions of the State Claims Agency (SCA)

·         Outline the Clinical Risk Unit services and activities

·         Recognise the requirement to record Open Disclosure as part of incident reporting

·         Discuss the claims and inquest processes

·         Identify the learning from claims pertinent to Open Disclosure

·         Integrate documenting Open Disclosure in practice settings

We are welcoming all  staff to attend this webinar. Please circulate to everyone in your organisation who may be interested in attending.  


We are delighted to confirm that this webinar has been awarded 2 CPD points by  RCPI and 2CEUs by NMBI. Please note that CPD is only available for those who attend the live event.


NOTE Registration is NOT required for this webinar

Date and Time:                 Wednesday 13th April 2022, 11am – 12.30pm

Webinar Link:            

Event Number:                 2734 110 9283

Event Password:NODO

When you join the webinar you can listen to the webinar over the computer but sound quality may be better over the phone should you wish to dial in:

Telephone details:         01 526 0058, when prompted enter the following access code: 2734 110 9283

Please see attached practical guidance on how to access the webinar (using the link OR via the internet without the link).

Thanks to you all for your support for open disclosure and we look forward to engaging through this webinar. If you do not wish to receive communications from our office please let us now by contacting

Kind Regards
The National Open Disclosure Team

National Open Disclosure Office | National Quality & Patient Safety Directorate

Donegal Town Community Hospital | Donegal Town | Co Donegal | F94 V670 


Mobile:            +353 (0)87 1004242


Please visit for training –

Module 1 “Communicating Effectively through Open Disclosure” and Module 2 “Open Disclosure: Applying Principles to Practice”    

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